Or if you don't get the service you expect, just email me mailto. We don't do it with Droid because the Droid Calendar API is unpublished, and so is currently no official way to make an app that writes to the Droid Calendar.Īnyone is free to call our tech support 50 hours 7am-4pm Pacific Time. We do it with BlackBerry, iPhone and Windows Mobile. We have a wireless sync technology that could bypass Google and sync from your PC to your Phone in realtime. Last I looked at the Google Data API we still lacked the needed functions. We have realtime sync for a number of our devices, and we implement whenever possible. I too would love Google to be realtime sync. It is a very high priority that all Google events show the same time as Outlook events using any version of Outlook, and any method for event creating including through Exchange and by meeting invites. My employee did the wrong thing, and should have reported the issues upstream for my QA to look at and see what is not working right. Without people reporting things I'm not sure if we'd see all the changes. Google Calendar is a work in progress, so for something we fixed two years ago, we often see Google modify the server side without notice. We have a lot of code to work around things the API won't do. The Google Calendar API, now 3 years old, is notorious for time zone and DST issues. For Droid, our current software goes through the Google Calendar and Contact API. I'm sorry to see you find our growing pains.ĬompanionLink techs support all smartphones, including BlackBerry, iPhone and Droid. Any time you get ten individuals working hard, some for many years, it becomes a work in progress. Does it run the way I want to? Certainly not. This is a US based staff that is well paid and gets health benefits, so our tech department is a half-million per year operation by itself. That means 20 calls and 30 emails for every person. CompanionLink currently runs a call center with ten techs, and they handle an average of 200 calls and 300 emails per day. We are a boutique shop, but moved past the two people phase back in 1988. You can email me directly at mailto: and I can extend your evaluation and get you the real answer by about 11am Pacific time today (Friday Nov 27). I've pushed your comments to my QA team for examination. This means updates on the device will automatically sync back to the CRM system.AAY56, I'm very sorry you got such poor tech support from our organization. CompanionLink is designed to be an on-going sync and not just transfer. This guarantees synchronziation always works with cutting-edge phones like Galaxy S6 from day one of public availability.įind more information about the data CompanionLink supports by selecting the business productivity system you use from the list below. The apps are the #1 downloaded utility for CRM data because of our reputation to stay ahead of device announcements. CompanionLink has a Smart Switch equivalent for Outlook and CRM systemsĬompanionLink has developed a suite of utilities that work with legacy and modern versions of Microsoft Outlook and other popular PC and Cloud CRM systems. For example, Contact Categories, Tasks Priorities, Task Alerts, Notes, and Client History are all advanced CRM data fields that most consumers don’t care about, but business people depend on. Smart Switch isn’t going to work with these productivity suites, nor will it sync the advanced data that businesses need. These tools are designed to hold all business data in one integrated database. They prefer to store this info on the desktop because of the innate security with local storage and quick UI. Advanced users have a system to store all this information on a desktop productivity suite like Microsoft Office Outlook or a CRM system like Act!, GoldMine, Business Contact Manager, or. Productivity seekers will also need to transfer their task management system like Franklin Covey or Getting Things Done. The most important data for business professionals is their address book, notes about their dealings with clients, and their calendar management system. Where is the Smart Switch for business CRM data?īusiness and advanced users need something similar to Smart Switch that can handle their complete data set. The 50,000+ reviews also show that transferring information between devices is a big problem that many people are looking to solve. The 4-star reviews of the app shows that Smart Switch works well for basic data. It helps people who buy a new phone, like Samsung Galaxy S6, to move music, photos, contacts, calendar, and settings from an older phone. Samsung has a useful app called Smart Switch that allows quick transfer of key data between two Android devices.
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